Privacy Policy

Welcome to Summit & Spade Ski & Snowboard Craft Inc. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us. By using our online platform and engaging in our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Data: Information that can be used to identify you directly or indirectly. This includes, but is not limited to:
  • Contact details (e.g., name, email address, phone number, physical address).
  • Booking details (e.g., lesson preferences, dates, number of participants, skill level).
  • Payment information (e.g., credit card details, billing address – collected securely via third-party payment processors).
  • Health information relevant to your participation in our lessons or tours (e.g., allergies, medical conditions, fitness level), provided voluntarily to ensure your safety.
  • Communication preferences.
• Usage Data: Information about how you access and use our online platform. This may include your IP address, browser type, browser version, pages visited, time spent on pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information.
  • Cookies are small data files placed on your device.
  • Web beacons, tags, and scripts are used to collect and track information and to improve and analyze our services.

2. How We Use Your Information

Summit & Spade Ski & Snowboard Craft Inc. uses the collected data for various purposes:

• To provide and maintain our services, including booking and delivering ski and snowboard lessons, equipment fitting, avalanche safety courses, and backcountry tours.
• To manage your bookings and account.
• To notify you about changes to our services or policies.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our site and services.
• To monitor the usage of our online platform.
• To detect, prevent, and address technical issues.
• To send you relevant marketing and promotional communications about our services, offers, and news, if you have opted-in to receive them. You can opt-out at any time.
• To ensure the safety and well-being of participants during lessons and tours, especially regarding health-related information provided.

3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

• We need to perform a contract with you (e.g., booking lessons).
• You have given us explicit permission to do so.
• The processing is in our legitimate interests and not overridden by your rights.
• To comply with the law.
• To protect your vital interests or those of another natural person (e.g., medical information for safety).

4. Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, website hosting, email delivery, analytics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Summit & Spade Ski & Snowboard Craft Inc. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• For Legal Requirements: We may disclose your Personal Data in good faith if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• To Enforce Policies: To enforce or apply our terms of service and other agreements.
• To Protect Rights: To protect the rights, property, or safety of Summit & Spade Ski & Snowboard Craft Inc. or others.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Security of Data

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification to have your information corrected if that information is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right of restriction to request that we restrict the processing of your personal information.
• The right to data portability to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format.
• The right to withdraw consent at any time where Summit & Spade Ski & Snowboard Craft Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a data protection authority about our collection and use of your Personal Data.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Mail: Summit & Spade Ski & Snowboard Craft Inc., NY Generals, Toronto, Ontario, M5V 2T6, Canada